HomeWhat's newContact usDownloadsVideo GallerySubscribe
You are viewing : Home » Terms



Normal delivery lead times for accessories is around 4-6 weeks up to 3 months from some suppliers. Please check with us.

Belair is a mail order business, and does not have any retail premises to visit.


Orders can be made by post, by telephone, or directly from this online shop. Our business hours are 9.30am to 5.00pm Monday to Friday.



International customers enjoy tax free sales. Our website prices include UK sales tax at 20% and this will be deducted from your invoice before we charge you. Our cart now deducts UK VAT, so export customers will see the final price before confirming order.


Our main UK mainland carrier is Parcelforce. Some lighter/small items, may be sent by first class Recorded mail.

Every day Belair ship dozens of parcels internationally using major reliable carriers, offering online tracking and full insurance. For International orders, we use either Fedex, UPS or EMS road depending on which is the most economical. We only charge you what the carrier charges us and the package will be routed the most economical way.

For European orders,  we ship by Parcelforce/EMS Network, which will be charged along with insurance at cost. International orders are generally shipped via Parcelforce/EMS. Our cart does not calculate exact International shipping rates, giving you an approximate price only, however, we will contact you and confirm the price if vastly different from the website. Transit times for most of Europe are within 7 days.

Most parcels require a signature on delivery, however if you are out at the time, a card or text message will be left by the carrier. This will give a telephone number to call, so that another delivery attempt can be made or you may collect from the carrier's local office.

All orders are correctly packed before shipping, however if you believe that damage has occurred during transit, please SIGN accordingly on the delivery note. Please state that the package is "damaged or unexamined" If this record is not made, we are unable to make a claim against the carrier.If your package is damaged - Please call us immediately or within a maximum of 1 working day and we will arrange collection and re-delivery of the items.


For payment of UK orders, we can accept payment by Credit/Debit Card or Paypal for phone or online sales or by Personal Cheque for postal sales (please write cheque card number and address on reverse). With cheque payments, we can only ship goods on cheque clearance, which can take up to 7 working days. All internet orders are handled by secure server, which offers you the highest level of online anti-fraud security. Payment for trade cutting can be made by credit card, however there is a 2.3% bank fee. No charge is made for debit card payment. This only applies to trade orders. Please Note - Full payment is required on all accessories and Robart landing gear, as Belair are unable to return or cancel these items once they have been ordered from the supplier. Trade Account Customers - overdue accounts are liable to interest at 15% above current UK base rate. Returned or cancelled cheques/DD/bacs are liable to a £50 charge per event.

Postal Orders Please send postal orders to Belair Digital, 86 HOLT RD, DEREHAM, NR20 5JS. International orders are welcomed, either by mail, phone or online. Payment is best made by Credit/Debit card. We sometimes require address and card verification for all International card orders, a copy of you ID card or credit card statement is sufficient. VAT registered EU customers, who supply a registration number can have goods sent less VAT, which can then be paid at point of importation.

What about returns? Should you not be happy with one of our standard Parts Sets, please call us and we will arrange a return (UK orders only) International customers are responsible for return carriage. We will refund the kit price, less any carriage charges, including collection charges. If the problem is a faulty part or one that needs adjusting, please call us, so we can send a replacement. The parts set must be unused and in the condition we sold it. Do not return items without a Returns Authorisation Number, without it we may not be able to accept your return and the carrier may return the item to you.

All parts sets are made to order. We are unable to accept cancellations/returns or refunds on Parts Sets once we have started work on your order or custom accessories, such as Robart scale retracts products, cockpit kits and glassfiber items. These terms also apply to custom one-off laser cut kits. All sales are final on these items. Once your order is placed, we cannot cancel if the items have been ordered or shipped from our US suppliers.

PLAN SALES - Please note plan sales are final, all plans are produced to order and cannot be returned. We do not offer an approval service on plans. A restocking/repacking charge of 20% is made on non-faulty returned items.

BACK ORDERS: Belair Kits do not operate a back order policy. If an accessory is out of stock, we will advise and offer you the options of waiting for the whole order to be completed or the item cancelled from the order.

PLEASE NOTE: International buyers outside of the EU may be liable for customs duties & taxes at their own expense. Please check the customs duties of your country before purchasing. Belair invoices and charges in Pounds Sterling, the final exchange rate to your country currency is determined by your bank or card company. Please note US Dollar (USD) and Euro (EUR) rates shown on our website are for guidance only and are approximate. Sterling is the currency you will be charged in.

For your security and peace of mind, the Belair website and cart is PCI compliant and is checked continually by Security Metrics, an independent web security company.

Should you have any queries, please call 01362 668658 and we will be pleased to help.

Best regards, Belair Digital

Share this on Facebook